MerchantLedger Status
This page is MerchantLedger's public service-status reference. We maintain it manually when we need to communicate broader service availability changes or incident updates. It is not a real-time monitoring dashboard, historical uptime report, or incident archive.
No broad service disruption is currently being communicated on this page.
If that changes, we update this page with the current scope, impact, and next steps for customers. For account-specific questions, email support@merchantledgerapp.com.
Last reviewed: May 2026
Service components
We use the status entries below to communicate the current public state of core customer workflows.
Application access
Customer access to the MerchantLedger application is available for normal use. If sign-in or app availability is broadly affected, we will note it here.
Settlement imports
Amazon settlement import workflows are available for normal operation. If imports are delayed, degraded, or require manual follow-up, we will communicate that on this page.
Accounting posting
Posting flows for supported accounting systems are available. Provider-side disruptions can still affect individual retries, and broader issues will be called out here.
Support / incident communication
We use this page plus support@merchantledgerapp.com to communicate broader service issues. Account-specific help requests should still go directly to support.
How we use this page
We publish broad availability issues and service-impacting notices here when they affect multiple customers.
For account-specific questions, import troubleshooting, or billing help, contact support@merchantledgerapp.com.
If you need more detail about how we handle security or incident response, visit our Security and Support pages.